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DealRoom

Terms of Service

Last updated: 19 August 2026

1. These terms

These terms govern your use of the DealRoom mobile application (the "app") and the website at thedealroomapp.com (the "website"), together the "service". By creating an account, joining a room or using the website, you agree to them. If you do not agree, do not use the service.

DealRoom is a trading name of Aerovest Holdings Ltd, a company registered in England and Wales with company number 15581204, registered office 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom ("we", "us", "our").

2. What DealRoom is, and is not

DealRoom is a communication and document tool for private transactions. It gives one accountable administrator a controlled room in which parties talk under aliases, share documents under permissions, sign agreements and complete required actions.

We are not a party to your transaction. We are not a broker, agent, escrow agent, adviser or law firm, and nothing in the service is legal, financial, tax or regulatory advice. We do not verify the identity, authority, solvency or good faith of any participant, and we do not verify the accuracy of anything posted in a room. Whether an agreement signed through the service is valid and enforceable in your circumstances is a matter for you and your advisers. We do not guarantee that any transaction will complete, that any commission will be paid, or that any party will honour their obligations.

3. Eligibility and accounts

You must be at least 16 years old and able to enter into a binding contract. If you use the service for an organisation, you confirm you are authorised to accept these terms on its behalf.

Accounts are created in the app. You are responsible for the accuracy of your details, for keeping your credentials and device secure, and for everything done through your account. Tell us at support@thedealroomapp.com immediately if you suspect unauthorised access. Accounts are personal — do not share them.

4. Rooms, administrators and invitations

Each room has one administrator. The administrator creates the room, invites participants by email address or by issuing a unique join code, sets each participant's alias, party, side colour and tag, controls document permissions, and assigns required actions. Room contents are visible to that administrator.

If you are an administrator, you are responsible for who you invite, for the permissions you grant, for keeping join codes confidential, and for handling other participants' information lawfully. Where you act as a data controller for personal data in your rooms, you are responsible for meeting your own data-protection obligations.

If you are a participant, understand before you post that the administrator has oversight of the room. Only join rooms run by people you are content to deal with.

5. Contact-detail controls

The app is designed so that parties can talk without exchanging personal contact details, and it blocks messages in which a telephone number or email address is detected. These controls are a feature of the product, not a guarantee of confidentiality. We cannot prevent a determined participant from sharing information by other means, and we are not liable where a participant circumvents an introduction, bypasses a room, or breaches an agreement between you and them. Your commercial protection comes from the agreements you put in place; DealRoom gives you a record of what was said, shared and signed.

6. Acceptable use

You must not use the service to break the law; to defraud, mislead or harass anyone; to launder money or evade sanctions; to infringe intellectual property or confidentiality obligations; to upload malware or unlawful material; to send unsolicited marketing; to scrape, reverse engineer, decompile or copy the service; to circumvent security, permissions, rate limits or the contact-detail controls; to resell or provide the service to a third party except through rooms you legitimately administer; or to place undue load on our infrastructure.

Our acceptable use policy forms part of these terms.

7. Your content

You keep ownership of everything you post. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, transmit, back up and display that content strictly as needed to operate the service for you and the other participants in your rooms, and to comply with the law. The licence ends when the content is deleted, except where retention is required under our Privacy Policy.

You confirm you have the right to post what you post, and that doing so does not breach an obligation of confidence, a contract or anyone's rights.

8. Our intellectual property

The service, its software, design, branding and content belong to us or our licensors. We grant you a limited, revocable, non-transferable, non-exclusive licence to use the app for its intended purpose. No other rights are granted.

9. Subscriptions, payment and app stores

Paid plans are billed in advance for the period shown at purchase and renew automatically unless cancelled before the renewal date. Prices are stated exclusive of VAT and other applicable taxes unless we say otherwise, and we may change prices for future periods on reasonable notice.

Where you subscribe through the Apple App Store or Google Play, payment, renewal, refunds and cancellation are handled by that store under its own terms, and you manage or cancel the subscription in your store account rather than with us. Deleting the app does not cancel a store subscription. Where you are a consumer, your statutory rights are unaffected.

10. Availability and changes

We aim to keep the service available and reliable, but we do not promise uninterrupted or error-free operation. We may carry out maintenance, and we may add, change or remove features. We will not remove a material feature you are paying for without reasonable notice. Mobile network, device and app store availability are outside our control.

11. Suspension and termination

You may stop using the service at any time and request deletion of your account through the app — see the account deletion instructions.

We may suspend or terminate access where you materially breach these terms or the acceptable use policy, where your use creates a security, legal or regulatory risk, or where required by law. Where it is reasonable to do so, we will warn you first. On termination, your licence to use the service ends; transaction records in rooms are retained as described in the Privacy Policy so the other parties are not deprived of their evidence.

12. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

Subject to that, we are not liable for loss of profit, loss of business, loss of anticipated commission or fees, loss of opportunity, loss of goodwill, or for any indirect or consequential loss; nor for the acts, omissions, misrepresentations or breaches of any other participant in a room; nor for the outcome, collapse or terms of any transaction. Our total liability arising out of or in connection with the service in any twelve-month period is limited to the greater of the amounts you paid us for the service in that period and £100.

Except as expressly stated, the service is provided on an "as is" and "as available" basis and all implied warranties are excluded to the extent permitted by law.

13. Indemnity

If you use the service for business purposes, you will indemnify us against claims, losses and reasonable costs arising from your breach of these terms, your unlawful use of the service, or content you post.

14. Changes to these terms

We may update these terms. Where a change materially affects you we will give reasonable notice in the app or by email. Continued use after the change takes effect means you accept the updated terms.

15. General

These terms, together with the Privacy Policy, Cookie Policy and acceptable use policy, are the entire agreement between us. If any provision is held unenforceable, the rest continues to apply. A delay in enforcing a right is not a waiver of it. You may not assign these terms without our consent; we may assign them as part of a business transfer. No third party may enforce these terms except as expressly stated.

16. Law and jurisdiction

These terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere in the United Kingdom, you may also bring proceedings in your local courts.

17. Contact

Aerovest Holdings Ltd, 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Support: support@thedealroomapp.com. Privacy: privacy@thedealroomapp.com. General: hello@thedealroomapp.com.